Who we are

La barbe is a company registered in England and Wales with its main office at:

71 Bell Street, Reigate, Surrey RH2 7AN.
 
You can contact us:

• From our site by clicking on the contact us link, or by e-mailing us at online@labarbe.co.uk
• By fax: 01737 226387
• You can also call: 01737 241966
• Our postal address is: 71 Bell Street, Reigate, Surrey RH2 7AN.

Our Products
Our products consist of wines and champagnes and associated products (such as la barbe's voucher, hampers, event tickets etc) as well as luxury foods (the "Products").

Service availability
Our carriers deliver Products ordered from this site within the United Kingdom.

Your status

By placing an order through our web site you warrant that: you are legally capable of entering into binding contracts; and you are at least 18 years old.

How the contract is formed

All orders are subject to acceptance by us and we will confirm such acceptance to you by on-line electronic means (the "Confirmation"). We expressly reserve the right to refuse any order made by a customer with whom we have an ongoing dispute, or from anyone we suspect of making purchases on our site by fraudulent means.

Prices and Payment
The prices for any Products ordered will be as quoted on our web site from time to time, except in the case of obvious errors. All prices are exclusive of VAT and the cost of standard delivery (see "Delivery"). Please note that when paying by credit card your total will be debited in £ Pound Sterling.

You may pay for an order by credit card or by cheque (made payable to la barbe). Credit card payment can be made either on-line (via our SSL secure payment system), or by fax (01737 226387) or phone using one of the following debit/credit cards: SWITCH, VISA or MasterCard. We will debit your debit/credit card before we acknowledge your order. However, delivery of any Products ordered from our web site is subject to authorisation of your credit card payment by the bank payment centres, or clearance of your cheque.

Where the order concerns wines, part payment for the wine, which includes excise duty but excludes VAT and delivery charges, is due on the date the order is acknowledged. The final payment (including VAT, transport and excise duty) is due when you receive our final invoice when the Products become available for delivery.

Delivery
Once your order is received we will contact you within five working days from the date of payment to arrange delivery
 
Every Product offered on our web site is generally available either at the producers or at our warehouse. We try to establish availability of the Products ordered by you before acknowledging your order. Where this is not possible for any reason and where the Product turns out to be temporarily unavailable, we may offer a replacement Product of equal or increased value to you. You have the right to accept or refuse this replacement Product. If you choose to refuse it you will be able, at your option, to either order another Product from our web site or claim a refund of monies if already paid.

Ownership
We retain ownership of any Products ordered until we have received full payment for such Products. However, risk in the Products will pass to you upon delivery.

Our Refund Policy
You may cancel your order at any time and for any reason within 14 days of delivery of the Products ordered. In this case you must notify us of your wish to cancel in writing and you must return the Product(s) to us at your expense in their original wrapping, intact and accompanied by all accessories and documentation which were part of the delivery. We will refund any monies paid to us in respect of a cancelled order within 30 days of receiving your notice of cancellation.

Warranty
We warrant that any Product purchased through our web site is of satisfactory quality. If you have any reservations or comments about the appearance of or quality of our Products, you should state these on our carrier's delivery statement. Alternatively, you must notify us of any complaints you may have within 1 month. Unless we receive such a complaint from you within the period stated, you will be deemed to have accepted delivery of the Products in accordance with your order.

If you notice an obvious defect within 1 month from the date of delivery of the Products, we will replace the defective Product at our cost with a Product of similar or better value.

Our Liability and Disclaimer
Our liability in connection with any Products purchased through our web site is strictly limited to the purchase price of such Products. This does not exclude or limit in any way our liability for fraud, or for death or personal injury caused by our negligence, or any other liability to the extent that it may not be excluded or limited as a matter of law. As a rule, we cannot accept any liability for changes to or defects in the Products that are due to the Products' manufacturers. We further accept no liability for any indirect or consequential loss or damage, or for any loss of data, profit, revenue or business, however caused, even if foreseeable. We accept no liability for any minor errors or omissions that can remain despite the precautions taken by us in the presentation of the Products.

Notices
All notices shall be given in writing by one of the following means:

• From our site by clicking on the contact us link,
• By e-mailing online@labarbe.co.uk
• By fax: 01737 226387
• By post: La barbe online, 71 Bell Street, Reigate, Surrey RH2 7AN

Notice will be deemed received 24 hours after the Web Request or e-mail is sent or three days after the date of posting.

Your Personal Data
While you are browsing our web site and during the order process we may collect information and personal data from you, which we will use in accordance with our Privacy Policy.

Governing Law and Jurisdiction

English Law will govern contracts for the purchase of Products through our web site. Any dispute arising from or related to such contracts shall be subject to the non-exclusive jurisdiction of the English Courts.

Security

In order to prevent any risk of misappropriation of your credit card details, labarbe.co.uk employs a secure system of payment, using tried and tested encryption protocols that conform to SSL standards.

Your credit card details are directly encoded to our Internet Billing Services provider's site, not ours.
Payment authorisation is administered directly by the bank. Labarbe.co.uk receives notification of payment from the bank, without receiving any of your credit card or bank details when you pay online.

Other Payment Options

If, despite these security measures, you do not wish to give your credit card number over the Internet, there are other choices:

* Give us your credit card details over the phone by calling la barbe on 01737 241966 from within the UK,
* Send them to us by fax: 01737 226387

Otherwise, we accept payment by cheque, sent by post, with your order form to La barbe, 71 Bell Street, Reigate, Surrey RH2 7AN. Please note that your order will not be prepared until we have received your cheque.

These details, together with our delivery commitments, are clearly set out in the "Your basket" section of the site, when you select your preferred method of payment.